Sugar Hotel was excellent! The room we got had a lot of space, the bed was enormous and the bathroom had everything we needed, including shampoo and hair conditioner of good quality. Hotel’s location was perfect for us, near to all places we were planning to visit. And, last but not least, the staff was really good to us, kind, welcoming and helpful. Couldn’t have picked a better place to stay in Cape Town. Thank you!
Giovanna
Jun 2024
Ingrid
Jun 2023
Rooms are very clean and spacious. Great view from rooms balcony.
Mkhuseli
September 2023
Room very nice and comfortable. Didn't like coffee though and no alternative south Frican traditional coffee available. No sugar replacement sachet.
Vincent
Februari 2025
On arrival I was warmly greeted by the gentleman at the front desk who kindly allowed me to check in early & opened the off road private parking area for me which was an excellent addition. The bedroom I stayed in was spotless, nicely decorated & the room itself was HUGE as was the bathroom complete with shower, twin sinks, bath & separate toilet.
~andrea~
Februari 2025
I was disappointed at first because Valentino offered me no menu and was very deceptive about the food ingredients. Hence, Valentino tried to serve me spaghetti, when I ordered penne. Besides Valentino’s poor service on the first day, the entire staff made up for his mistakes with their stellar performances. I love the dog too! Overall, the staff, environment and amenities are like staying in a luxurious mansion. It is the best hotel that I have ever resided in my entire life. That says a lot because I am very well travelled. Sugar Hotel is so exceptional, that it shames the local hotels in Cape Town, South Africa.
Marla-tiye
Jun 2023
perfect location! situated on the front line of the main avenue, perfectly walkable to the water front and the bar street right in the center. great for waking up in the morning and going for a nice jog in! very friendly reception staff but Claudio was SPETACULAR! the girls at the bar were friendly but not very available and awkward! they were intimidated but they were nice! very easy parking and they even let us park the car in the garage! Overall, it met our expectations well.
Cláudia
Februari 2023
Good location. Unfortunately not enough parking. If parking is advertised, these must be sufficient bays. Comfortable rooms with lovely beds and linen. Friendly staff. Building and carpets need some attention. No power. Generator arrived last night but was switched off. My friend needs to sleep with a CPAP machine so he couldn’t sleep.
Elma
April 2025
The accommodation was excellent, and the location was convenient as well. The breakfast could use some improvement, and it would have been better if the on-site restaurant stayed open for dinner, as it currently closes at 11 AM. Overall, it was a fantastic stay, and I would definitely recommend it to my friends
Jermyn
September 2024
The breakfast was fabulous, quality bread, eggs cooked to your liking and EXCELLENT COFFEE!! We had a private pool and a patio area with a view of the top of Table Mountain in the distance. Easy walk to V & A Waterfront, through residential streets, about 15 minutes. Also close to many bars and restaurants and supermarkets.
Teresa
Januari 2025